🚚 Shipping Policy

At Nature at Homes, we strive to deliver your products promptly and efficiently. Below is our Shipping Policy outlining how we handle shipping for your orders.

1. 📍 Shipping Locations

We currently ship to the following locations: India. If you are outside these areas, please contact us at hello@natureathomes.com to inquire about shipping options.

2. ⏳ Processing Time

Orders are typically processed within 2 business days after order is received. Processing times may vary during peak seasons or due to product availability.

3. 📦 Shipping Methods and Costs

We offer various shipping methods to suit your needs. Shipping costs are calculated based on your location, the weight of your order, and the shipping method selected. You will see the shipping cost at checkout before confirming your purchase.

4. 📅 Delivery Times

Estimated delivery times are provided at checkout and are based on the shipping method you choose up to 7Days. Please note that delivery times may vary depending on factors such as carrier delays, customs processing, and weather conditions.

5. 🔄 Order Tracking

Once your order has been shipped, we will send you a confirmation email with a tracking number so you can monitor its progress. You can use this tracking number to check the status of your shipment on the carrier’s website.

6. 📍 Delivery Issues

If you encounter any issues with your delivery, such as missing or damaged items, please contact us at hello@natureathomes.com within 48Hrs of receiving your shipment. We will work with you to resolve the issue as quickly as possible.

7. 🚚 Shipping Charges for Returns

If you need to return a product, the shipping charges for the return are typically the responsibility of the customer, unless the return is due to a mistake on our part or a defective product. For more details on returns, please refer to our Returns and Refunds Policy.

8. 📦 Risk of Loss

The risk of loss and title for items purchased from Nature at Homes pass to you upon our delivery to the carrier. Once the carrier has possession of the package, we are not responsible for any loss or damage that occurs during transit.

9. 🛠 Shipping Disruptions

In rare cases, unforeseen circumstances such as natural disasters, strikes, or other disruptions may affect shipping times. We will do our best to keep you informed and provide alternative solutions if necessary.

10. 📞 Contact Us

For any questions or concerns regarding our shipping policy or your order, please contact us at: hello@natureathomes.com